Privacy policy
Latest Update: Monday, March 30, 2026
This Privacy Policy describes how Parfumerie Le Scribe (“the Site”, "the website", “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.lescribeofficiel.com (the “Site” or the "website") or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Latest updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email
- Order information including your billing address, shipping address, payment confirmation, and contact details
- Account information (if applicable), including username, password, and security credentials
- Customer support information, such as messages you send us through the Services
Some features of the Services may require you to provide this information directly. You may decline, but doing so may limit access to certain features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:
- IP address
- Device type and operating system
- Browser type and version
- Pages visited and time spent
- Interaction data and referral sources
Information We Obtain from Third Parties
We may obtain information from service providers or partners such as:
- Shopify (for site hosting, order processing, and customer account management)
- Paymob (for secure payment processing)
- Aramex (for order fulfillment and delivery)
- Google Analytics, Meta Pixel (for website analytics and advertising performance)
We treat any third-party data according to this Privacy Policy. See the section “Third Party Websites and Links” for more.
How We Use Your Personal Information
We use your information for the following purposes:
- Providing Products and Services - To process your orders, deliver products, manage your account, send order updates, handle returns/exchanges, and provide technical support.
- Marketing and Advertising - To send promotional emails (if opted-in), personalized offers, and product recommendations. We may use information to tailor advertising on our site or others.
- Security and Fraud Prevention - To detect, investigate, and respond to fraudulent or malicious activity. You are responsible for keeping your account information secure.
- Customer Support and Service Improvement - To provide assistance and enhance your shopping experience through performance monitoring and service optimization.
Cookies
We use cookies to power and enhance our Services. Cookies help remember your settings, analyze usage, and tailor content. Learn more about Shopify’s cookie practices here:
🔗 https://www.shopify.com/legal/cookies
You can manage cookie preferences in your browser. Blocking cookies may impact functionality or performance.
How We Disclose Personal Information
We may share your personal information in the following ways:
| Category of Information | Recipients |
|---|---|
| Identifiers (e.g., name, email, phone) | Shopify, Aramex, Paymob |
| Commercial Data (e.g., order history) | Shopify, Aramex, internal marketing tools |
| Usage Data (e.g., IP, analytics) | Google Analytics, Meta Pixel, Shopify |
| Geolocation/IP-based data | Analytics providers, shipping providers |
We do not sell your personal information or share sensitive personal data without your consent.
Other cases where we may disclose information include:
- When legally required (e.g., by law, court order, or subpoena)
- With affiliated entities or in a business transfer (e.g., merger, acquisition)
- At your request or with your explicit consent
Third Party Websites and Links
Our Site may link to third-party websites not owned or controlled by us. We are not responsible for their privacy practices. Please review their terms and privacy policies independently.
Children’s Data
Our Services are not intended for children under the age of 16, and we do not knowingly collect data from them. If you believe a child has submitted personal data to us, please contact us to request deletion.
Security and Retention of Your Information
We rely on Shopify’s enterprise-grade security, including SSL encryption and PCI-compliant infrastructure. While no system is impenetrable, we take reasonable steps to protect your data.
We retain personal information only as long as necessary for our operations, legal compliance, and to resolve disputes.
Your Rights
Under applicable Egyptian law, and depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated data
- Request deletion of your data where legally permissible
- Withdraw consent to marketing or data processing
- Restrict or object to how we use your data
- Request a copy of your data (data portability)
To exercise these rights, email prive@lescribeofficiel.com or call us at +20 1040 555 922. We may need to verify your identity before processing your request.
We will respond in accordance with Egyptian data protection law and will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we handle your data, please contact us directly. If you are not satisfied with our response, you may file a complaint with the Consumer Protection Agency or relevant authority in Egypt.
International Users
Our services are intended primarily for Egyptian users. However, if you access the Site internationally, your data may be transferred and processed outside your country. Shopify stores data securely on servers in the U.S. and globally, following recognized international transfer mechanisms.
Contact
If you have questions or wish to exercise your rights under this Privacy Policy, please contact us:
LE SCRIBE FOR TRADING AND DISTRIBUTION, LLC.
Majarrah, 26th of July Corridor,
Sheikh Zayed, Giza, Egypt 3245504
Email: prive@lescribeofficiel.com
Phone: +20 1040 555 922
Tax Registration: 772-304-882